KG Nutrition & Sports
Last Updated: 01-03-2026
At KG Nutrition & Sports, we aim to provide quality products and a satisfactory shopping experience. If you receive a product that is damaged, defective, or incorrect, you may request a return or exchange.
Customers must notify us within 24 hours of receiving the product with clear details and supporting evidence such as photos.
Returned products must meet the following conditions:
Product must be unused and unopened
Original packaging, labels, and seals must be intact
Proof of purchase must be provided
Once the request is reviewed and approved, we may offer a replacement, exchange, or refund, depending on the situation.
KG Nutrition & Sports reserves the full right to review, approve, or reject any return request based on product condition and policy compliance.
For safety and hygiene reasons, the following products are generally not eligible for return or exchange unless damaged during delivery:
Opened or used supplements
Products with broken seals
Clearance or promotional items
Personal wear items such as sportswear if used
Refunds, if approved, will be processed through the original payment method or as store credit, depending on the situation.
Processing time for refunds may vary depending on the payment provider.
All refund decisions are subject to review and approval by KG Nutrition & Sports.
All requests related to returns, refunds, exchanges, or cancellations will be reviewed by KG Nutrition & Sports, and the final decision will remain solely at the discretion of KG Nutrition & Sports management.
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